ePayment FAQ

How Do I Spend My Reward Link?

It's Easy! Follow these steps:

  1. Click your Reward Link you'll be taken to a page with reward options.
  2. Choose an e-gift card or other reward option
  3. Select the value of the card (you cannot choose more than your remaining balance).
  4. Select "Add to Cart".
  5. If you have remaining balance and would like to choose another option, repeat Steps 2-4.
  6. Once you have selected all the e-gift cards you want, click "Checkout".
  7. Enter your name and your email address and check the box acknowledging the terms.
  8. Click "Complete My Order".

Your e-gift card(s) will arrive in your email inbox.

 Payment options will be made available to Members as displayed on the Request Payment page. Not all accounts will be eligible for the ePayment option (Merchant cards and prepaid Visa). Options for payment will be as shown on the account. Alternative options will be PayPal® and Check.

When Will My E-Gift Card(s) Arrive?

Your e-gift cards will arrive in your email inbox right away. If you don't receive your reward email, please check your promotions or spam folders. If it has been longer than one business day and you still have not received your reward email, please contact our customer support team at or 1.877.558.2646.


Can I Return a Reward Link?

Reward Links cannot be returned. They can be used to purchase retail gift cards or make donations to charities. If you want, you can also re-gift it! Simply edit the email at checkout to send to a friend or family member.


Do Reward Links Expire?

Reward Link balances do not expire unless otherwise noted in the original email containing your Reward Link.

Can I Cancel an Order or Return an E-Gift Card?

Once an order is fulfilled it cannot be canceled, returned, or exchanged for a different retail gift card. Please ensure that your order is correct and the recipient email address is accurate before placing your order.

Can I Use E-Gift Cards In-Store?

Absolutely! Most electronic retail gift cards we offer can be used in-store by simply printing out the e-gift card and presenting it to the cashier. However, some retailers have special instructions for in-store use. Be sure to double-check how your retailer wants you to use your gift card in store before you go to the store.

Can I Request a Physical Gift Card Instead of an E-Gift Card?

All of the Tango e-gift cards are delivered electronically via email within one (1) business day.

My E-Gift Card Code Does Not Work.

For security reasons, electronic gift cards are usually sent with a code. If you encounter an error when redeeming your card, this is typically the result of issues with cutting and pasting the code. Be sure there are no extra spaces added when entering the code into the retailer's activation field. If you need help,contact TANGO at

What Happens if I Lose the Retail Gift Card?

Since all retail gift cards are delivered electronically via email, we can simply resend it to you. Just Tango at Please note that Gift Cards are just like cash. If lost, their value can be used by someone else.



The merchants represented are not sponsors of the rewards or otherwise affiliated with Tango Card, Inc. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.

iTunes® is a registered trademark of Apple Inc. All rights reserved. Apple is not a participant in or sponsor of this promotion.

The Starbucks word mark and the Starbucks Logo are trademarks of Starbucks Corporation. Starbucks is also the owner of the Copyrights in the Starbucks Logo and the Starbucks Card designs. All rights reserved. Starbucks is not a participating partner or sponsor in this offer.

The Bullseye Design, Target and Target GiftCards are registered trademarks of Target Brands, Inc. Terms and conditions are applied to gift cards. Target is not a participating partner in or sponsor of  this offer. Target eGiftCard redeemable at Target eGiftCard may be redeemed at any Target store in the U.S. with a web-enabled mobile device. Message and data rates may apply.

This company is not affiliated with The Home Depot®. The Home Depot® is not a sponsor of this promotion. The Home Depot® is a registered trademark of Homer TLC, Inc.  

This company is not affiliated with Wal-Mart Stores, Inc., Wal-Mart Stores Arkansas, LLC, or or any of their affiliates. Wal-Mart Stores, Inc., Wal-Mart Stores Arkansas, LLC, and their affiliates do not endorse or sponsor this company's services, products, or activities. 
See for complete gift card terms and conditions.



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk