PrePaid® Visa Card Customer Service

If a member at any time has any questions regarding their PrePaid Visa Card they will  need to contact the Card Provider directly as InboxDollars will not have access to Visa Card information once payment is issued.

To contact PrePaid Visa:


2) 866-230-3809; or

3) Cardholder Services, PO Box 5109, Buffalo Grove, IL 60089.

Customer Service agents are available to answer your calls 24/7/365. From time to time we may monitor and/or record telephone calls between you and us to assure the quality of our customer service or as required by applicable law

Billy Note:  Replacement card fees are charged by the Visa provider directly and will be $10.00 when requesting a new Replacement card. 


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