Why wasn't my payment processed?

Per the terms of membership, your account must remain active to be eligible to receive payment.

It's easy to keep your account active! To remain active for payment eligibility, you simply need to stay active on our site and/or continue to confirm PaidEmails®.

As stated in our Terms of Membership, all member accounts are automatically inspected immediately prior to payment processing.

If you have not visited your account while logged in or confirmed a PaidEmail® at least once in the 10 days before your payment is scheduled to be processed, your account is set to inactive and your payment request is removed.

Account Inactivate? You can reactivate your account and request payment again, and your payment will be processed according to the payment schedule posted. 

Was this article helpful?
3 out of 10 found this helpful
Have more questions? Submit a request


Powered by Zendesk